Terms of Use

Effective Date: 14 April 2026
Last Updated: 14 April 2026

Please read these Terms of Use carefully before using this website. By accessing or using coldclothingstore.com, you agree to be bound by these terms. If you do not agree, do not use this website.

1. Who We Are

Cold Clothing Store ("we", "us", "our") is an unregistered sole proprietorship operating an online retail business at coldclothingstore.com. Our correspondence address is:

Cold Clothing Store
South Chittoor, Ernakulam
Kerala – 682027
India
Email: admin.col dclothingstore@gmail.com

2. Acceptance of Terms

By visiting, browsing, registering on, or purchasing from this website, you confirm that:

You have read and understood these Terms of Use.
You agree to be legally bound by them.
These terms form a binding agreement between you and Cold Clothing Store under the Indian Contract Act, 1872.

If you are using this website on behalf of another person, you represent that you have the authority to bind that person to these terms.

3. Eligibility

You may use this website regardless of age. However, under the Indian Contract Act, 1872, persons under the age of 18 do not have legal capacity to enter into a binding contract. If you are under 18, your purchase or use of this website must be made with the knowledge and consent of a parent or legal guardian, who accepts these terms on your behalf and takes full responsibility for the transaction.

By completing a purchase, you represent either that (a) you are 18 years of age or older, or (b) a parent or legal guardian has consented to the purchase and accepts these terms.

We reserve the right to cancel any order we reasonably believe was placed without appropriate parental consent.

4. Your Account

When you create an account on this website, you agree to:

Provide accurate, complete, and up-to-date information.
Keep your login credentials confidential and not share them with anyone.
Notify us immediately at admin.coldclothingstore@gmail.com if you suspect any unauthorised access to your account.
Take responsibility for all activity that occurs under your account.

We reserve the right to suspend or terminate any account that we believe has been used fraudulently, abusively, or in violation of these terms.

5. Use of This Website

You may use this website only for lawful purposes and in accordance with these terms. You agree to use this website solely to browse products and make legitimate purchases for personal use.

You must not:

Use the website in any way that violates any applicable Indian or international law or regulation.
Use automated tools, bots, scrapers, or crawlers to access, extract, or copy content from this website without our express written permission.
Attempt to gain unauthorised access to any part of the website, its servers, or any systems connected to it.
Transmit any unsolicited commercial communications (spam).
Submit false, misleading, or fraudulent orders or information.
Impersonate any person or entity, or misrepresent your affiliation with any person or entity.
Interfere with or disrupt the integrity or performance of the website or its content.
Use the website to harm, threaten, harass, or defraud any person.
Attempt to reverse-engineer, decompile, or extract source code from the website.
Resell or commercially exploit any products purchased from us without our written consent.

6. Products, Descriptions, and Pricing

We make every effort to display our products accurately. However, we do not warrant that product descriptions, images, colours, sizing, or other content on this website are completely accurate, current, or error-free. Colours shown on screen may differ from the actual product due to your device's display settings.

All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. We reserve the right to change prices at any time without prior notice. The price applicable to your order is the price displayed at the time you complete checkout.

We reserve the right to:

Correct any pricing error at any time before your order is dispatched.
Cancel an order placed at an incorrect price, even after payment, and issue a full refund.
Limit the quantity of any product available for purchase per customer or per order.
Discontinue any product at any time.

7. Orders and Contract Formation

Placing an order on coldclothingstore.com is an offer by you to purchase the selected product(s) at the stated price. A contract between you and Cold Clothing Store is formed only when we confirm your order via email and dispatch the item(s).

We reserve the right to refuse or cancel any order at our sole discretion, including but not limited to cases where:

A product is out of stock or discontinued.
There is a pricing or description error.
We are unable to verify payment.
The order appears fraudulent or is placed in bad faith.
The shipping address is outside our serviceable area.

If we cancel your order after payment, we will issue a full refund within 5–7 business days to the original payment method.

8. Payment

All payments on this website are processed by Razorpay Software Private Limited, a third-party payment gateway. By making a payment, you agree to Razorpay's terms of service and privacy policy, available at razorpay.com.

We accept payments via all methods supported by Razorpay, including UPI, credit/debit cards, net banking, and mobile wallets.

We do not store your card or bank account details on our servers. All payment data is handled exclusively by Razorpay in accordance with PCI-DSS standards.

Cold Clothing Store is not liable for any failure, delay, or error on the part of Razorpay's payment processing systems. If a payment fails or is declined, please contact your bank or Razorpay support directly.

9. Intellectual Property

All content on this website — including but not limited to the Cold Clothing Store name, logo, tagline ("Stay Cold."), product images, text, graphics, page layouts, and design — is the intellectual property of Cold Clothing Store or its licensors and is protected under applicable Indian and international intellectual property laws.

You may not:

Copy, reproduce, distribute, republish, or transmit any part of this website's content without our prior written permission.
Use our name, logo, or branding in any manner that suggests endorsement or affiliation.
Use our product images for commercial purposes, resale listings, or social media posts without written consent.

Sharing our content on personal social media for non-commercial purposes with clear attribution to @coldclothingstore is permitted.

10. Third-Party Links

This website may contain links to third-party websites (including but not limited to Razorpay, courier tracking pages, and social media platforms). These links are provided for your convenience only. We have no control over the content, privacy practices, or availability of those websites and accept no responsibility or liability for them.

Accessing any third-party website from a link on coldclothingstore.com is entirely at your own risk.

11. Disclaimer of Warranties

This website and all content, products, and services on it are provided on an "as is" and "as available" basis, without any warranty of any kind, express or implied.

To the fullest extent permitted by law, Cold Clothing Store disclaims all warranties, including but not limited to:

Fitness for a particular purpose.
Merchantability.
Non-infringement.
Uninterrupted, error-free, or secure access to the website.
Accuracy or completeness of any content on the website.

Nothing in these terms limits your statutory rights as a consumer under the Consumer Protection Act, 2019 or any other applicable Indian law.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Cold Clothing Store shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

Your use of or inability to use this website.
Any errors or omissions in website content.
Unauthorised access to your account or personal data.
Any third-party conduct, including courier delays or payment gateway failures.

In no event shall our total liability to you for any claim arising from these terms or your use of this website exceed the amount you paid for the specific order giving rise to the claim.

Nothing in this clause excludes or limits liability that cannot be excluded or limited under Indian consumer protection law.

13. Indemnification

You agree to indemnify, defend, and hold harmless Cold Clothing Store, its owner, and any employees or agents from and against any claims, damages, losses, liabilities, costs, and expenses (including legal fees) arising out of or related to:

Your violation of these Terms of Use.
Your use of the website or any content obtained from it.
Any content you submit, post, or transmit through the website.
Your violation of any law or the rights of any third party.

14. Governing Law and Dispute Resolution

These Terms of Use are governed by and construed in accordance with the laws of India. Any dispute arising out of or in connection with these terms or your use of this website shall be subject to the exclusive jurisdiction of the courts at Kochi, Kerala, India.

Before initiating any legal action, we encourage you to contact us at admin.cold clothingstore@gmail.com so that we can attempt to resolve the issue informally.

For consumer grievances, you may also approach the District Consumer Disputes Redressal Commission under the Consumer Protection Act, 2019.

15. Changes to These Terms

We reserve the right to update or modify these Terms of Use at any time. Changes will take effect immediately upon being posted on this page with a revised "Last Updated" date. Your continued use of the website after any change constitutes your acceptance of the updated terms.

It is your responsibility to review these terms periodically. If you do not agree to any updated terms, you must stop using this website.

16. Severability

If any provision of these Terms of Use is found to be unlawful, void, or unenforceable by a court of competent jurisdiction, that provision shall be deemed severed from these terms. The remaining provisions shall continue in full force and effect.

17. Entire Agreement

These Terms of Use, together with our Privacy Policy, Shipping Policy, Return Policy, Refund Policy, and any other policies posted on this website, constitute the entire agreement between you and Cold Clothing Store regarding your use of this website and supersede all prior agreements or understandings.

18. Contact Us

If you have any questions, concerns, or complaints regarding these Terms of Use, please contact us:

Cold Clothing Store
South Chittoor, Ernakulam
Kerala – 682027, India
Email: admin.col dclothingstore@gmail.com
Website: coldclothingstore.com